Contact information

Last updated: 19 August 2026

## Customer service and project enquiries

Brand: HOMELYA  
Website: https://www.homelya.ch  
Primary email: hellohomelya@gmail.com  
Alternative email: info@natalia-bogdan.com   
Service language: English   
Website and legal information: English and, where made available on the German storefront, German

## Operator

Legal business/operator name: Natalia Bogdan  
Legal form: Sole proprietorship  
Postal address: Alte Obfelderstrasse 31, 8910 Affoltern am Albis

## How to contact HOMELYA about an order

Please include the customer name, order number and the email address used at checkout. Do not send complete card details by email.

For cancellation requests, the time HOMELYA receives the email determines the applicable stage under the Cancellation and Refund Policy.

## Privacy requests

Privacy enquiries and requests may be sent to hellohomelya@gmail.com or to the postal address above. HOMELYA may request information necessary to verify identity before responding.

## Business hours and response time

Monday-Friday 9:00-17:00